WORKING ALONGSIDE YOUR PARTICIPANT
For support coordinators
A clear referral pathway for participants with everyday and complex support needs. Four disciplines, one Perth team.
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Taking new clients now
Psychology, OT, Speech and PBS. First NDIS appointments are typically available within 1–4 weeks. Last checked October 2026.
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NDIS support pathways
Make the purpose of the referral clear.
An assessment, ongoing therapy and help using an existing plan need different starting information. A clear brief helps intake understand the work you are requesting.
- FCA or another report: explain the decision the report is intended to support, who will receive it and the relevant review date. Include the most recent assessment rather than asking for a new report without context.
- PBS: say whether the participant needs an assessment, a new or reviewed plan, or help putting an existing plan into practice. Share the current plan and the main implementation difficulty where available.
- Ongoing therapy: identify the participant’s priorities and what they would like to do more easily in daily life.
Include the funding and handover contacts
Provide the plan dates and management type if known, the billing contact, and who can discuss the proposed work. Where another provider is involved, explain what is changing and what information can be shared with consent. These details help shape the scope; they do not guarantee a funding decision.
PRACTICAL REASONS TO REFER
Why bring your referral to Sigma?
A clearer starting point
Tell us the participant’s goals, current supports and any deadline. Intake helps identify the relevant service, rather than asking you to choose a clinician first.
Support for complex needs
Sigma is known for supporting people with complex needs. Share existing plans, communication needs and relevant risks so we can discuss the right practitioner and support arrangements.
Relevant disciplines, together
Psychology, OT, Speech Pathology and PBS can contribute where needed and agreed. Additional services are not automatic; the participant’s priorities guide the work.
Clear scope before work starts
Agree the assessment, therapy, plan or report work and any travel. Ask intake about deadlines before booking so expectations are clear.
A handover that keeps the person central.
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01
Send the referral brief
Send the referral with the available information outlined above. Missing documents do not prevent you from making first contact.
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02
Agree who stays involved
Identify authorised contacts and how you would like to coordinate the handover. Information sharing follows the participant’s consent and needs.
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03
Confirm the scope and timing
Intake clarifies the proposed work, clinician and next steps. Appointment and report timeframes are different; discuss any deadline before agreeing to proceed.
FROM THE SIGMA TEAM
See how it works.
How to make a referral
Your Sigma referral walkthrough
See how Full and Quick Referral work and what happens after you send your information.
Choose the work your participant needs.
YOUR NEXT STEP
Ready to refer?
Full Referral is our preferred option, and missing documents do not need to stop you starting. Choose Quick Referral if you prefer a shorter form; intake follows up after submission.
